- Who we are
- Data Protection Information
- How to Remove Your Details
- Your Rights
- How we obtain personal information and the types of information we hold
- How we process and share information
- Data retention and information security policies
About Everything DM
Everything DM Ltd is an established UK based marketing agency providing marketing services and insights to assist organisations in making smarter decisions to engage with customers and prospects.
Our registered office is 8 Arlington Court, Whittle Way, Stevenage, Herts, SG1 2FS and company registered number is 3244074.
Everything DM Ltd is registered as a data controller with the Information Commissioner Office (ICO) under number Z8529876.
We know you care about your privacy and the protection of your personal information, so we will always treat your information with the highest standards of confidentiality and security.
Because we are committed to your privacy, we take great care to handle all information that we collect about you lawfully in accordance with Data Protection Law, including the Privacy and Electronic Communications Act (2003), and other regulatory requirements including The General Data Protection Regulation (GDPR) which became law on 25th May 2018.
This includes ensuring that data we hold is:
- Processed lawfully, fairly and in a transparent way.
- Not processed in a manner that is incompatible with what it was collected for.
- Kept relevant and kept up to date.
- Only retained for as long as it is necessary for the purposes it was collected for.
- Kept securely by ensuring we have appropriate technical and organisational measures to keep data confidential.
To find out more you can visit Information Commissioner’s Office website (http://ico.org.uk).
Remove Your Details
We always try to make sure we get the right message to the right person, however if you feel that we haven’t then you can let us know at any time by going to https://www.everythingdm.com/#contact-panel and entering your information.
By completing this form and informing us you wish to unsubscribe, we will remove your information from our marketing database. We’ll do this by adding your details to our suppression file, which we will only use to delete your details from our marketing database. We may need to keep some details relating to order history, transactional information and signed agreements.
We also recommend and use the following industry wide services where you can opt out from targeted marketing.
Postal Marketing – You can opt out of postal marketing by registering with the Mail Preference Service (MPS) at http://www.mpsonline.org.uk. This service is administered by the Direct Marketing Association and recognised by the ICO.
Telephone Marketing – You can opt out of all telemarketing activity by registering details with the Telephone Preference Service (TPS) at http://www.tpsonline.org.uk. This service is administered by the ICO.
Email Marketing – You should always review privacy policies and marketing opt-in check boxes when registering for services or purchasing products online. Where unwanted email marketing is received, you should unsubscribe or use email filters to prevent future communications.
You have the right to access information held about you and to request correction, removal or transfer of your data in accordance with The General Data Protection Regulation (GDPR).
If you wish to contact us the following details are available:
In addition, you have the right to complain to the ICO by visiting their website at http://ico.org.uk, or by telephoning 0303 123 1113, or by post at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
How we obtain your personal information
We collect personal information in several different ways. For example, we may collect your data if you submit a contact form to our website, or if you call us, or if you send us an email. The type of personal information we collect includes:
- your name
- your contact details, such as your email address and phone number
- the organisation that you represent
- the product(s) or service(s) you are interested in
We also receive information from data contributors, all of which comply with data protection legislation and are registered with the ICO.
For further details on how we process this information visit our approach to GDPR.
How we use your personal information
The information that we collect directly from you will be used to:
- provide you with information about the products and services we offer
- provide you with a more personalised and relevant service
- improve our products and services
- conduct market research
- suppress details from marketing databases
Disclosure of your personal information
We may disclose your information to third parties in the following circumstances:
- If we sell or buy any business or assets, in which case we may disclose your personal information to the prospective buyer or seller.
- If Everything DM or its assets are acquired by a third party, in which case personal information held by us will be transferred.
Securing and storing your information
We are committed to protecting the security of your personal information. We use a range of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. We store your personal information on secure servers located in UK based data centres with limited access which are ISO 27001 certified and PCI compliant.
As some of our clients operate outside the European Economic Area (EEA), your personal information may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or third party partners. We will only transfer personal data outside the EEA once appropriate contractual and transfer mechanisms are in place.
We will retain your information for as long it is valid, accurate and up to date or until such time that you unsubscribe directly with us in accordance with our retention policy.
If you wish to disable cookies, then you can do so by adjusting your browser settings.
We also collect IP addresses from form submissions (registration or contact forms for example) and in this case we will only use this data for identifying and restricting spam or robot submissions to our web-site.
Changes to this policy
Page last updated: 22/05/2018